ANEF login: access your foreign national personal space

ANEF (the French digital administration for foreign nationals) is the Ministry of the Interior's official portal for all residence procedures. This guide explains how to log in to your personal space, create an account, recover a forgotten username or password, and fix the most common login errors.

Access the ANEF portal

Logging in to your personal space and tracking your residence procedures is done on the official ANEF portal.

Open the ANEF portal

How to log in to your ANEF space

Go to the official ANEF portal and click "Log in". Enter the email used when creating your account and your password. Once logged in, you reach the dashboard listing your ongoing procedures and their status.

If you do not have an account yet, choose "Create an account": enter your email, set a password and confirm via the link received by email.

Forgotten username or password

Your ANEF username is the email linked to your account. If you forgot it, find the confirmation email received when creating the account. For the password, use the "Forgot password" link on the login page:

  • Enter your ANEF account email.
  • Open the reset email and click the link provided.
  • Set a new password meeting the required security criteria.
  • Log back in with this new password.

Common login errors

Several error messages can block access to your space. The most common causes and fixes:

  • Incorrect credentials: check the email spelling and password case.
  • Account not activated: click the confirmation link received at sign-up.
  • Page not loading: clear the browser cache or try another browser.
  • Account blocked after several attempts: wait a few minutes before retrying, or contact ANEF support.

What to do if access remains impossible

If you cannot recover access despite resetting, contact ANEF support via the online help form. In some administrative blocks, a prefecture appointment is needed to restore access to your file.

As prefecture appointment slots are limited and taken quickly, our service alerts you as soon as one opens for your procedure.

Frequently asked questions

What is my ANEF login username?

Your ANEF username is the email you used to create your account. If forgotten, find the confirmation email received at sign-up.

How do I reset my ANEF password?

Click "Forgot password" on the login page, enter your account email, then follow the link received by email to set a new password.

Why is my ANEF login refused?

Most often due to incorrect credentials, an unactivated account, or a block after several attempts. Check your credentials, activate your account via the received link, or wait before retrying.

I cannot access my account, what should I do?

Contact ANEF support via the help form. For an administrative block, a prefecture appointment may be needed to restore access to your file.

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